These Terms and Conditions govern your use of melichstore.com and any purchase made through it. The website is operated by The Lead Empire L.L.C-FZ, Meydan Grandstand, 6th floor, Meydan Road, Dubai, United Arab Emirates.
By accessing our website or placing an order, you agree to be bound by these terms. Please read them carefully before proceeding.
Melich Store sells products exclusively online. We deliver to customers located in Europe. All orders are fulfilled via Cash on Delivery (COD) — no advance payment is required.
You must be at least 18 years old to place an order on our website. By placing an order, you confirm that you meet this requirement.
We make every effort to display our products accurately, including descriptions, images, and prices. However, we do not warrant that product descriptions are completely accurate, complete, or error-free. If a product is not as described, your sole remedy is to return it in unused condition.
All prices are displayed in the currency applicable to your region and include applicable taxes unless otherwise stated. We reserve the right to modify prices at any time without prior notice. The price applicable to your order is the one shown at the time of checkout.
By submitting an order, you are making an offer to purchase the selected products. We reserve the right to accept or decline any order. You will receive an order confirmation by email or SMS once your order is accepted.
We operate exclusively on a Cash on Delivery basis. Payment is made in cash to the courier at the time of delivery. We do not collect any credit card, debit card, or banking information.
If you are not available to receive the parcel and make payment at the time of delivery, the courier may attempt redelivery or the order may be returned to us.
We ship to European countries. Estimated delivery times and shipping conditions are described in our Shipping Policy. Delivery times are estimates and not guaranteed.
If you are a consumer residing in the European Union, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving any reason. To exercise this right, please contact us before the withdrawal deadline. Return shipping costs are borne by the customer unless the product is defective or incorrect. Full details are in our Refund Policy.
If you receive a defective or incorrect product, please contact us within 14 days of receipt. We will arrange a replacement or refund at no cost to you. Products must be unused and in original packaging.
All content on this website — including text, images, logos, and graphics — is the property of Melich Store or its licensors and is protected by applicable intellectual property laws. You may not reproduce or use any content without prior written permission.
To the maximum extent permitted by applicable law, Melich Store shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the value of the order giving rise to the claim.
These Terms are governed by the laws of the United Arab Emirates. For consumers in the EU, mandatory consumer protection provisions of your country of residence also apply and take precedence where applicable.
We reserve the right to update these Terms and Conditions at any time. The updated version will be posted on this page with a new effective date. Continued use of our website after changes constitutes acceptance of the revised terms.